Outbound Call Centre

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Outbound Call Centre

Outbound call centre is operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. Outsource outbound call centre services to E.E. and we will help you to increase your sales, follow-up your mailings, test unknown markets, develop good customer relationships and make your business a success. When the cost becomes the most important concern and quality is something you would not want to compromise on. This is when the relevance of call centre outsourcing is at its peak. E.E. is committed to delivering a wide range of outbound services to its clients and guarantees increase in sales and generates a new revenue system for your business. We deliver unrivalled results for both B2B campaigns and high value B2C work. Our highly experienced account managers will work with you to devise and manage an entire sales cycle, and our trained calling teams will reach the hard to find decision makers managing the sales process from cold to close.

Our Outbound Call Centre Services

  • Lead Generation
  • End to End Sales (Direct Sales)
  • Appointment Setting
  • Follow-Up Services
  • Information Verification
  • Reminder Services
  • Promotion Campaign
  • Telemarketing services
  • Product Launches
  • Debt Collection

a.Our team will utilize the skills & expertise to give you leads that will boost your sales.

b.End to End sales solutions simply provide clients with actual new customers and only pay for new customers delivered. Our vast experience in training Telemarketers on how to sell our clients’ products and services means we are vastly knowledgeable and highly capable of delivering results on time, every time.

c.Our Appointment Setting Team of experts ensure that your sales team spends as much time as possible in meaningful sales meetings with qualified, interested, budget holding decision maker B2C & B2B clients. We increase your productivity and reduce costs by arranging appointments for your sales team

d.Considering that 80% of sales require five or more follow-ups; it is essential for any business to convert a potential visitor into a customer for your business or product. We offer result-oriented follow-up campaign that will significantly boost your business.

e.We will be conducting customer’s documents and other information verification through our smart IVR and live call centre experts.

f.Our exclusive customer reminders for service renewal, bill payment and special offers in local language will help you get paid faster and minimise the risk of defaulting invoices, while maintaining a strong customer relationship. We will utilize our fast, effective group calling and voice broadcasting services to get your message across. Our automatic dialer and powerful network can call multiple lines, multiple times per week without fatigue.

g.During the Product promotion campaign, our team will be informing, reminding and persuading your target customers to buy a product or service. We provide exclusive product promotional campaign through our Tele-services.

h.We have the scale & expertise to deliver high quality Telemarketing services to sell your products & services in English and a wide portfolio of other languages. It can improve sales & business tie up.

i.When you launch a new product or service you face new challenges:

  • Increase in call volume
  • Needs Proper Training
  • Technology Updates & Support
  • 24 Hours Incoming Calls Assistance

We can be part of your game plan in making your new product/ service launch a huge success.

Why to Choose E.E. Services

  • Growing revenue while reducing the cost of sales
  • Capability to handle large call volumes
  • Quality assurance processes
  • You can save up to 55% on operating costs, proving a win-win situation for you
  • Experienced and skilled outbound call center agents
  • Our agents are proficient in communication, selling and marketing
  • Rigorous trainings are organized to make sure that our outbound agents are well versed in meeting your goals
  • Save on manpower, infrastructure & technology
  • 100% complete security and confidentiality

If you are looking for quality and cost-effective outbound call centre outsourcing service, then choose E.E. to boost your sales.